Survey questions to assess your employees engagement and satisfaction

Survey questions to assess your employees engagement and satisfaction

If you are unsure and want to know if your employees are satisfied and engaged with their jobs you simply have to ask. Many managers only ask during one-on-one conversations or during their performance reviews to get feedback.

When managing a large employee base it can impractical to have conversations with each employee and if you rely upon reviews to seek feedback it can simply be not enough to go from. A simple solution would be a survey.

Survey questions to assess your employees engagement and satisfaction

They are quick to do so you will have a large sample pool and you can do it as often as you’d like throughout the year. If you’re planning on using a survey for feedback here are the most effective questions to ask.

Would you refer a friend to work at our company?

This question is enables you to gain an insight into how your employees see your company. If they answer yes, you’re on the right track with the work environment and company culture that has been established. If the majority answer is no then it’s a clear indication that something needs to change.

On a scale of 1-10 rate your job satisfaction

A lack of job satisfaction is a major reason why most employees leave their workplace. The numerical scale allows you to capture a range of satisfaction that your employees have. Look for false data with this type of question. The ideal outcome is a large portion of 8s and 9s but if everything comes back as a 10 then the employees probably aren’t taking it seriously.

In a year do you see yourself working here?

This question is great for predicting potential turnovers and also indicates if your employees see your company as a place for advancement. A large percentage of no answers would suggest some serious changes in your workplace culture and further investigation will be needed.

Do you feel like you can give management honest feedback about their performance?

If your employees feel like that can’t be honest with their management they could leave their positions without warning. Trust and honesty is important in the workplace so you can make adjustments when necessary. You want your employee base to feel like they can communicate with you on how to make their jobs fulfilling and purposeful.

On a scale of 1-10 rate your work-life balance

This question is very important to ask. If people are pushed hard for too long it is easy for them to burn out. The repercussions can range from poor performance, a significant drop in productivity to just plain quitting. This question can suggest whether you need to incorporate more leisure activities in the workplace or just simply give more time off.

Simple tips to reduce risk in small business

Simple tips to reduce risk in small business

All business ventures require taking some kind of risk and this risk only expands along with your company. Small business owners are risk-takers by definition and will often need to take leaps of faith on a routine basis.

Just because risk taking is necessary doesn’t mean business owners can’t be clever about the risks they take. Overlooking key risk minimisation factors can hasten your path towards business disaster.

Let’s take a look at some of the simple tips a small business owner can use to reduce their risk.

Simple tips to reduce risk in small business

Prepare for business interruption

Unforeseen events ranging from fires to cyber-attacks can prove to be a serious interruption to your business. It’s crucial to prepare for the kinds of losses these interruptions can have in the short and long term.

Design a disaster recovery plan that details procedures for data backup and recovery. Make sure you have plans for a remote working locations and a way to inform employees of the changes.

Consider an investment in interruption insurance so that you can continue to pay staff and offset operating costs while you replace crucial equipment, workspaces and data. Insurance plans can usually cover you for up to a year of lost revenue, giving plenty of time to recover from most incidents.

Prepare for injuries

Depending on the type of business you run, employees may be at risk of injury while they work. It’s important that you educate employees on proper safety and make sure that you have a workers compensation insurance scheme in place.

This kind of insurance covers the lost wages and medical costs for employees who suffer an injury as well as protecting you from legal liability.


Data loss or data theft can be devastating for a business that is not prepared for it. Whilst having a plan for data backup and recovery make sure you have protections in place against cyber-attack.

Make sure that you and your employees are educated on common cyber threats such as phishing emails, Trojan programs and using the same password across multiple devices.

Consider an investment in identity recovery and data compromise insurance which can help protect from losses in relation to data loss and identity theft.

Carefully consider all contracts

When you’re a small business looking to expand, long-term contracts can seem appealing as they guarantee a certain rate. This can be dangerous, especially for lease contracts as depending on your business performance you may not need all of the extra space you are paying for.

Be careful not to get locked into a long-term agreement that you can’t sustain. Always read contracts carefully and compare them with your own business predictions. This is where the services of a commercial lawyer can be particularly useful for you.